First 10 Papercuts are healed!


OK, so my headline isn’t strictly true but it is cheering on a Monday morning 🙂 Thank you to everyone for their efforts. David Siegel has the full details on his blog. In addition to the people David mentions – who have put in a sterling effort –  I would also like to thank all the UX people who are building up the courage to get publicly involved but who were happy to...

Zip, archive, package or compress? Help!


As part of the 100 paper cuts project that we are running for the next Ubuntu release we are focussing on small usability problems that, if fixed, will make the Ubuntu desktop experience feel smoother, safer, better. The developers are helping us fix them but we could do with usability and design input to help suggest the fixes. Here is an example: A new user thinks “I need to create a zip...

Users Rule


Over the years I have toyed with the idea of writing a book aimed at consumers. I would love to redefine what it means that something works and I would love to get to a stage where people can walk into a shop and return something simply because the people who designed it weren’t thinking hard enough. “Hello, I’d like to return this radio.” “I’m sorry to hear...

About Author


Ivanka Majic works in technology. She was Head of Design for Ubuntu, service managed Digital Marketplace through to beta, was acting director of digital for the Labour Party. She lives and works in Brighton where she works with the council’s digital first team, does a bit of teaching at Sussex University, and works with her husband on projects like and the BRAVOs. She has also started a podcast with her friend Michael which you can listen to at